Terms for
Cancellations, Transfers & Payments
Cancellation Policy
Before registering on a trip, please consider how you will travel to Sandspit.
Since numerous arrangements and commitments are made immediately upon receiving a reservation, we adhere to the following cancellation policy. Trip cancellation insurance is recommended.
- If you cancel...
- 90 days or more prior to departure, a $200 per person cancellation fee is charged.
- 89 to 60 days prior to departure, 50% of the trip price is non-refundable.
- Less than 60 days prior to departure, 100% of the trip price is non-refundable.
On the Dates & Prices page, trips marked with an asterisk are confirmed departures. Most trips require only two people in order to become confirmed.
In the unlikely event that we must cancel a trip, you will have the choice of a free transfer to another trip, or a full refund of your payment to Butterfly Tours.
Different cancellation policies apply to the seat sale and group discounts.
Transfers
Under certain circumstances, it may be possible to change a reservation to an alternate date during the same year. The following policy applies if you transfer to another trip after your reservation has been received.
- If you transfer to another trip...
- 90 days or more prior to departure, a $200 per person transfer fee is charged.
- Less than 90 days prior to departure, a $600 per person transfer fee is charged.
Transferring your reservation to another person may be possible in certain circumstances. Generally, it is your responsibility to find another appropriate person to take your place on a trip. Please contact Gord for details.
Different transfer conditions apply to group discounts.
Payments
To confirm your reservation, the completed medical form, waiver, terms and balance of payment must be received by Butterfly Tours at least 90 days prior to departure. If the balance of payment and completed forms have not been received by 90 days prior to departure, the reservation becomes cancelled. In this case, at 89 days prior to departure the space will be released to our waiting list and 50% of the trip price becomes non-refundable. Please see: Last-Minute Reservations
Different payment conditions apply to the seat sale and group discounts.
Last-Minute Reservations
Last-minute reservations are welcome and require full payment within one week in order to confirm space. (Reservations made less than 90 days prior to departure are considered last-minute.)
Upon receiving your $500 per person deposit, Butterfly Tours will provide you with access to our password-protected online resource. The resource includes printable files containing the information package, equipment list, medical form, waiver and terms.
To confirm a last-minute reservation, the completed medical form, waiver, terms and balance of payment must be received by Butterfly Tours within one week.
Different conditions apply to seat sales and group discounts.
Returned Cheques
To cover bank charges, there is a $25 fee per returned cheque.
Insurance
Travel medical and trip cancellation insurance is recommended.
- Fees on this page are in both Canadian and American dollars:
- If the trip price is paid in Canadian dollars, then fees are in Canadian currency.
- If the trip price is paid in American dollars, then fees are in American currency.
Please provide balance of payment in the same currency as your deposit.
You are welcome to contact Gord if you have any questions.